Terms & Conditions

2.1 Age Requirement. You must be at least 21 years of age to register or use daduku. By creating an Account, you represent and warrant that you meet this minimum age requirement. daduku reserves the right to request documentary proof of age at any time and to suspend or close any Account where satisfactory age verification cannot be established.

2.2 Residency. daduku's services are made available primarily to residents of Indonesia. You represent that your use of the Platform does not violate any law applicable to you in your jurisdiction of residence. It is your sole responsibility to determine whether accessing and using the Platform is lawful in your location before doing so.

2.3 Capacity. You must have full legal capacity to enter into a binding contract. If you are subject to any legal guardianship or court order restricting your contractual capacity, you are not permitted to use the Platform.

2.4 Single Account. Each individual is entitled to hold only one Account on daduku. Operating multiple Accounts — whether under the same or different identity details — constitutes a breach of these Terms and may result in immediate Account closure and forfeiture of all balances.

2.5 Excluded Persons. Current and former employees of daduku, their immediate family members, and any person with a direct commercial relationship to the Platform are not eligible to hold a Member Account or participate in promotions.

3.1 Registration Process. To access daduku's services, you must complete the online registration form by providing accurate, current, and complete information including your full legal name, date of birth, Indonesian mobile phone number, and a valid email address. Submission of false or misleading information at registration constitutes a material breach of these Terms.

3.2 Account Security. You are solely responsible for maintaining the confidentiality of your username and password. You must not share your Account credentials with any third party. daduku will not be liable for any loss arising from unauthorised access to your Account resulting from your failure to keep credentials secure.

3.3 Notification of Compromise. You must notify daduku immediately via the Live Chat or email channel if you become aware — or reasonably suspect — that your Account credentials have been compromised, accessed by an unauthorised party, or otherwise misused.

3.4 Accurate Information. You agree to keep your registered information up to date. daduku may request updated documentation at any time to confirm your identity or comply with its internal security and compliance procedures. Failure to provide updated information within the timeframe specified in a daduku request may result in temporary Account suspension.

4.1 Mandatory Verification. daduku requires all Members to complete Know Your Customer (KYC) verification before processing any withdrawal request. KYC may also be triggered by unusual account activity, large deposit volumes, or at daduku's discretion as part of routine security checks.

4.2 Required Documents. Standard KYC documentation includes, but is not limited to:

• A valid government-issued photo identification document (Indonesian National Identity Card — KTP — is the preferred document; a valid passport is also accepted).
• Proof of ownership of the payment method used for deposits (e.g., bank account statement showing your name and account number for BCA, BRI, BNI, Mandiri, or other supported banks).
• A selfie photograph holding your identity document, taken on request by the daduku compliance team.

4.3 Processing Time. daduku aims to complete standard KYC reviews within 24–48 hours of receiving all required documents. Complex cases may require additional time. Withdrawals remain on hold until KYC is successfully completed.

4.4 Refusal of Verification. If a Member fails to provide satisfactory KYC documentation within 14 calendar days of a formal request, daduku reserves the right to close the Account and return deposited Real Funds (net of any applicable fees) to the original payment source, after deducting any Bonus Funds or bonus-derived winnings.

5.1 Supported Payment Methods. daduku accepts deposits and processes withdrawals via the following channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, and LinkAja. Supported methods may be updated from time to time; the current list is always displayed on the Platform.

5.2 Deposit Requirements. Minimum deposit amounts vary by payment method and are displayed at the point of transaction. Deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited and will be returned to source; any associated Bonus Funds will be voided.

5.3 Deposit Processing. Deposits made via local Indonesian bank transfer (BCA, BRI, BNI, Mandiri) are typically credited to your daduku Account within 5 minutes during banking hours. E-wallet deposits via OVO, DANA, GoPay, ShopeePay, and LinkAja are generally credited within 2 minutes. daduku is not liable for delays caused by third-party payment processors or scheduled bank maintenance windows.

5.4 Withdrawal Requirements. To submit a withdrawal request, your Account must have completed KYC verification, your Account must not be subject to any active restriction or investigation, and any applicable Wagering Requirements on Bonus Funds must be fully satisfied.

5.5 Withdrawal Processing Time. daduku targets an average withdrawal processing time of 22 minutes during standard banking hours (08:00–21:00 WIB, Monday through Saturday). Requests submitted outside these hours, or during Indonesian public holidays, will be processed on the next available banking day. Withdrawals to e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja) may be processed outside standard banking hours subject to provider availability.

5.6 Withdrawal to Original Payment Method. Withdrawals are processed to the same payment method and account used for the most recent qualifying deposit. daduku reserves the right to require additional verification before approving a withdrawal to a different payment method.

5.7 Withdrawal Limits. Minimum and maximum withdrawal amounts per transaction and per day are displayed within the Account dashboard. These limits may be adjusted for VIP Members based on their tier level.

5.8 Currency. All Account balances, deposits, and withdrawals are denominated in Indonesian Rupiah (IDR / Rp). daduku does not process transactions in any foreign currency.

6.1 General Bonus Terms. All bonuses, free spins, cashback offers, and promotional credits offered by daduku are subject to the specific terms published alongside each promotion. In the event of any conflict between these general Terms and a promotion-specific term sheet, the promotion-specific terms will prevail for the matters to which they relate.

6.2 Wagering Requirements. Bonus Funds credited to a Member's Account must meet the applicable Wagering Requirement before any portion of the Bonus Funds or winnings derived from them may be withdrawn. The applicable Wagering Requirement multiplier is stated on each promotion page. daduku does not apply wagering requirements retroactively.

6.3 Bonus Expiry. Bonus Funds that are not used within the validity period specified in the relevant promotion will be automatically forfeited. Uncompleted Wagering Requirements at the time of expiry will result in the forfeiture of all associated Bonus Funds and bonus-derived winnings.

6.4 One Bonus at a Time. Unless explicitly stated in a promotion's terms, Members may hold only one active bonus at a time. Opting in to a new promotion while a previous bonus remains active may result in the forfeiture of the earlier bonus.

6.5 Abuse and Fraud. daduku actively monitors for bonus abuse, including but not limited to: coordinated betting across multiple accounts, low-risk hedging strategies designed to clear Wagering Requirements with minimal exposure, and any form of collusion. Accounts found engaging in bonus abuse will have all associated bonuses and bonus-derived winnings voided and may be permanently closed.

6.6 Right to Withdraw Promotions. daduku reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, subject to honouring commitments to Members who have already opted in and partially satisfied Wagering Requirements in good faith.

7.1 General Rules. All bets placed on daduku are subject to the specific rules for each sport, market, game, or lottery product. These rules are accessible within the relevant product section of the Platform and are incorporated by reference into these Terms.

7.2 Sportsbook. Sporting event odds are published in advance and may be adjusted up until the point at which a market is suspended or settled. Bets accepted before a market suspension are binding at the odds displayed at the time of bet confirmation. daduku offers markets on BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, AFF Cup, Timnas Indonesia internationals, badminton majors, MotoGP, and e-sports including Mobile Legends MPL and PUBG Mobile, among others. Mix parlay (accumulator) and voor bola (Asian handicap) markets are available across supported football competitions.

7.3 Live Betting. In-play betting markets are available on selected events. daduku reserves the right to suspend live markets at any time and to void in-play bets where technical errors, data feed failures, or match incidents create conditions that could not reasonably have been anticipated at bet placement.

7.4 Lottery (Togel). Togel (Indonesia's traditional numbers lottery) draws are conducted by recognised external pool operators. daduku displays official results and settles winning tickets based on the published draw outcome. No draw result can be disputed on the basis of a Member's independent calculation.

7.5 Casino Games. All casino games use certified Random Number Generator (RNG) technology. Published Return to Player (RTP) percentages are theoretical long-term averages and do not guarantee specific outcomes for individual sessions. Results of completed rounds are final and cannot be reversed.

7.6 Errors and Technical Faults. In the event of a manifest error in odds, game results, or pay table displays caused by a technical fault, daduku reserves the right to void affected bets and return stakes to Members' Accounts. This includes cases where an error would result in a payout that is clearly inconsistent with the intended market price or game mechanics.

8.1 Commitment. daduku is committed to promoting responsible gaming. We provide a suite of player-protection tools accessible directly from the Account dashboard, designed to help Members maintain control over their gambling activity at all times.

8.2 Available Tools. Members may configure the following controls at any time:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit to your Account.
• Loss Limits: Set thresholds on the maximum net loss you are prepared to sustain within a defined period.
• Session Time Limits: Receive automated reminders when you have been logged in for a defined duration.
• Reality Checks: Configure pop-up notifications that display your net session result at regular intervals.
• Self-Exclusion: Request a temporary (30-day, 90-day, 6-month, or 12-month) or permanent exclusion from all daduku services.

8.3 Seeking Help. If you believe your gambling is becoming a problem, we encourage you to contact our 24/7 support team immediately or to activate the self-exclusion tool in your Account settings. For independent support, please consult a qualified problem-gambling counselling service in your area.

9.1 The following conduct is strictly prohibited on daduku and will result in immediate Account suspension pending investigation, permanent Account closure, forfeiture of all balances, and — where appropriate — referral to relevant authorities:

• Providing false, misleading, or fraudulent information during registration, KYC, or at any other point of interaction with the Platform.
• Operating or attempting to operate more than one Account, whether under the same or a different identity.
• Using software, bots, scripts, or automated tools to interact with the Platform in any way not expressly permitted.
• Engaging in any form of match-fixing, insider information exploitation, or collusion with other Members to manipulate bet outcomes.
• Depositing funds derived from illegal activity or using daduku as a vehicle for money laundering or any other financial crime.
• Exploiting manifest errors in odds or game pay tables for financial gain.
• Harassing, threatening, or abusing daduku staff or other Members through any communication channel.
• Attempting to circumvent any self-exclusion or account restriction applied to your Account or to the Account of another person.

10.1 All content on the daduku Platform — including but not limited to the brand name, logo, site design, graphics, game interfaces, software, written content, and data compilations — is the proprietary intellectual property of daduku or its licensed content partners (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft, among others) and is protected by applicable intellectual-property law.

10.2 Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, recreational betting and gaming purposes. This licence does not extend to reproducing, distributing, modifying, publicly displaying, or commercially exploiting any Platform content without daduku's express written consent.

10.3 Any unauthorised use of daduku's intellectual property may result in Account termination and may expose the infringing party to civil or criminal liability under applicable law.

11.1 daduku collects, processes, and stores personal data provided by Members in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By creating an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

11.2 daduku uses your data solely for the purposes of account management, payment processing, fraud prevention, regulatory compliance, and — where you have opted in — promotional communications. Your data is never sold to third parties for marketing purposes.

11.3 For full details on what data we collect, how we use it, your rights regarding your data, and our data retention practices, please review our Privacy Policy.

12.1 To the fullest extent permitted by applicable law, daduku's aggregate liability to any Member arising out of or in connection with these Terms — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total value of Real Funds deposited by that Member in the 30-day period immediately preceding the event giving rise to the claim.

12.2 daduku shall not be liable for any indirect, incidental, consequential, special, or punitive loss, including loss of profits, loss of data, loss of goodwill, or business interruption, even if daduku has been advised of the possibility of such loss.

12.3 daduku does not warrant that the Platform will operate without interruption, be free from errors, or be compatible with all devices and network environments. Scheduled and unscheduled maintenance windows may result in temporary unavailability of services.

12.4 Nothing in these Terms limits or excludes liability for death or personal injury caused by daduku's proven negligence, or for any other liability that cannot lawfully be excluded.

13.1 Termination by daduku. daduku may suspend or permanently close a Member's Account at any time — with or without prior notice — if the Member is found to be in breach of these Terms, has engaged in Prohibited Conduct as defined in Clause 9, presents an unacceptable fraud or security risk, or if continued operation of the Account would expose daduku to legal or regulatory risk.

13.2 Termination by Member. Members may request Account closure at any time by contacting daduku's customer support team via Live Chat or email. Closure requests will be processed within 5 business days, provided no outstanding withdrawal, KYC review, or investigation is pending. Any Real Funds balance at the time of closure will be returned to your registered payment method following satisfactory completion of any pending KYC requirements.

13.3 Effect of Termination. Upon Account closure — whether initiated by daduku or the Member — all Bonus Funds and bonus-derived winnings are forfeited. Clauses relating to intellectual property, limitation of liability, prohibited conduct consequences, and governing law survive Account closure.

14.1 These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which daduku is incorporated and operates.

14.2 daduku operates as an internationally licensed gaming platform and complies with the regulatory requirements of its licensing jurisdiction. daduku does not represent that its services are lawful in all jurisdictions in which they may be accessible. Members are solely responsible for determining whether their use of the Platform complies with applicable local law.

14.3 Any dispute between a Member and daduku that cannot be resolved through good-faith communication with the customer support team shall be referred to binding arbitration in accordance with the rules of a recognised international arbitration body, with proceedings conducted in English.

15.1 daduku reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material — for example, changes affecting withdrawal rights, bonus terms, or eligibility requirements — daduku will provide at least 7 days' advance notice by displaying a prominent notice on the Platform and, where possible, sending a notification to the email address registered to your Account.

15.2 Your continued use of the Platform following the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to amended Terms, you must cease using the Platform and may request Account closure in accordance with Clause 13.2.

15.3 The most current version of these Terms is always accessible at https://daduku.cam/terms-conditions and is identified by the "Last Updated" date displayed at the top of this page.

16.1 If you have any questions, concerns, or complaints regarding these Terms & Conditions, or wish to exercise any right described herein, please contact the daduku support team through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, via the chat widget on the Platform. Average response time under 2 minutes.
• Email: [email protected] (plain text — not a clickable link). Responses within 6 hours.

16.2 All support communications are conducted in English and Indonesian by native-speaking agents. For formal legal notices, please direct correspondence to the email address above with the subject line "Legal Notice — [your registered email address]".